ADVANCED NETWORKING Do you support BGP / Bring Your Own ASN?Do you allow BGP sessions or announce my own ASN?Can I get additional IPv4 addresses?
BACKUPS / SNAPSHOTS Are snapshots stored on the same node?Can I take snapshots manually?How do I restore a backup?Where are backups stored?How often are backups taken?Do you take automatic backups?
BILLING / PLANS / ACCOUNT What is the difference between fair-share CPU vs dedicated CPU?How do I cancel my service? Can I pause or suspend my hosting plan?Why is my invoice showing overdue?Do you charge for additional IPs?Can I change my billing cycle?
CONTROL PANEL (cPanel) / DATABASE How do I generate a CSR for SSL?How do I restore my email backups?How do I change PHP version? How do I check CPU/RAM usage?Why can’t I install WordPress from Softaculous?How do I access phpMyAdmin?
EMAIL / DELIVERABILITY Â SMTP Port 25 outbound open?What is the daily email sending limit?Why are my emails going to spam?How do I set MX, SPF, DKIM, DMARC?Are SMTP/IMAP/POP ports open?
GENERAL / INFRASTRUCTURE / NETWORK Do you use NVMe SSD or HDD?Can you provide IPs for ping/traceroute tests?SMTP Port 25 outbound open?What ports are open on VPS?Do you provide redundant power or UPS details?Is your network powered by Tier III or Tier IV infrastructure?
GPU SERVERS / AI WORKLOADS Do you allow crypto mining on VPS / Dedicated / GPU servers?Do you offer persistent storage for GPU servers?Can I run multiple GPU containers simultaneously?Do you offer NVLink support?Do you limit GPU workloads or usage?Can I run Stable Diffusion or train large LLMs?
MIGRATION Can I migrate my VPS to another provider?Can you migrate from cPanel to DirectAdmin?Will migration cause downtime?What information do you need for migration?Can you migrate my website from another host?
