First Indigenous Data Center of Assam

VPS/VM

1

• Test

GENERAL / INFRASTRUCTURE / NETWORK

11

• Do you use NVMe SSD or HDD?
• Can you provide IPs for ping/traceroute tests?
• SMTP Port 25 outbound open?
• What ports are open on VPS?
• Do you provide redundant power or UPS details?
• Is your network powered by Tier III or Tier IV infrastructure?
•  What network carriers do you use?
• Do you offer Anycast DNS?
• Q : What is the latency from my location to your servers?
• Do you have multiple data centers?

Explore More

VPS / DEDICATED / VIRTUALIZATION

45

• Can I use virtualization inside the VPS (nested virtualization)?
• Do you support BGP / Bring Your Own ASN?
• Do you provide custom ISO mounting for VPS?
• Can I run Kubernetes on your VPS?
• Does the VPS auto-reboot after updates?
• Do you support Windows VPS?
• Can you move my VPS to another node?
• Why is my VPS CPU usage capped?
• Why does my VPS show high I/O wait time?
• Do you provide root access by default?

Explore More

GPU SERVERS / AI WORKLOADS

11

• Do you allow crypto mining on VPS / Dedicated / GPU servers?
• Do you offer persistent storage for GPU servers?
• Can I run multiple GPU containers simultaneously?
• Do you offer NVLink support?
• Do you limit GPU workloads or usage?
• Can I run Stable Diffusion or train large LLMs?
• How much VRAM is available?
• Do you support GPU passthrough?
• Can I run PyTorch / TensorFlow out-of-the-box?
• Do the GPUs support CUDA 12+?

Explore More

NETWORKING / FIREWALL / IP / DNS

12

• Do you support reverse DNS (PTR records) for IPs?
• Can you provide IPs for ping/traceroute tests?
• How do I set MX, SPF, DKIM, DMARC?
• Are SMTP/IMAP/POP ports open?
• Can I request an IP change?
• Why is my IP blacklisted?
• How do I set up PTR records?
• Does your network support IPv6-only hosting?
• What is your default SSH port?
• Why can’t I SSH into my server?

Explore More

WEB HOSTING / APPLICATION DEPLOYMENT

11

• Why does my WordPress site show database connection errors?
• How do I increase upload file limits (PHP)?
• Do you offer free SSL via Let’s Encrypt?
• How do I enable HTTPS?
• Is LiteSpeed or Apache installed?
• Can I run multiple sites under one VPS?
• My site is loading slowly. What should I check?
• Where do I upload my website files?
• Do you support PHP 8.2 or 8.3?
• How do I install Python 3.12 or higher?

Explore More

EMAIL / DELIVERABILITY

5

•  SMTP Port 25 outbound open?
• What is the daily email sending limit?
• Why are my emails going to spam?
• How do I set MX, SPF, DKIM, DMARC?
• Are SMTP/IMAP/POP ports open?

CONTROL PANEL (cPanel) / DATABASE

8

• How do I generate a CSR for SSL?
• How do I restore my email backups?
• How do I change PHP version?
•  How do I check CPU/RAM usage?
• Why can’t I install WordPress from Softaculous?
• How do I access phpMyAdmin?
•  How do I create a database?
• How do I log in to cPanel?

SECURITY / DDoS / HARDENING / ABUSE

12

• Do you allow penetration testing tools?
• Can I host adult content?
• What is your DMCA policy?
• Can I host copyrighted content?
• Why did you suspend my VPS?
• Does your VPS include fail2ban or CSF?
• How do I secure my VPS after installation?
• Do you block malware-hosting domains?
• Is my server protected from brute force attacks?
• Do you provide firewall rules for VPS?

Explore More

UPTIME / PERFORMANCE / STATUS

7

• Do you use NVMe SSD or HDD?
• How much disk I/O performance do I get?
• Do you overload your nodes?
• Is there any maintenance happening right now?
• Why is my server slow intermittently?
• How do I monitor server uptime?
• What is your uptime SLA?

BACKUPS / SNAPSHOTS

6

• Are snapshots stored on the same node?
• Can I take snapshots manually?
• How do I restore a backup?
• Where are backups stored?
• How often are backups taken?
• Do you take automatic backups?

MIGRATION

5

• Can I migrate my VPS to another provider?
• Can you migrate from cPanel to DirectAdmin?
• Will migration cause downtime?
• What information do you need for migration?
• Can you migrate my website from another host?

BILLING / PLANS / ACCOUNT

8

• What is the difference between fair-share CPU vs dedicated CPU?
• How do I cancel my service?
•  Can I pause or suspend my hosting plan?
• Why is my invoice showing overdue?
• Do you charge for additional IPs?
• Can I change my billing cycle?
• Is there any setup charge?
• Can I downgrade or upgrade my plan anytime?

SPECIAL USE CASES / AUP

4

• Do you allow penetration testing tools?
• Do you allow crypto mining on VPS / Dedicated / GPU servers?
• Do you allow proxy servers (Squid, 3proxy, etc.)?
• Do you allow VPN / Tunneling usage?

OS ACCESS / REMOTE ACCESS

4

• Do you provide SSH console in case of SSH failure?
• My IP is blocked in my workplace can you help?
• How do I connect via RDP?
• Do you support Windows VPS?

ADVANCED NETWORKING

3

• Do you support BGP / Bring Your Own ASN?
• Do you allow BGP sessions or announce my own ASN?
• Can I get additional IPv4 addresses?

MISC / REPEATED BUT IMPORTANT

3

• Do you support reverse DNS (PTR records) for IPs?
• Can I use virtualization inside the VPS (nested virtualization)?
• Can I use virtualization inside the VPS (nested virtualization)?