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Do you use NVMe SSD or HDD?
Can you provide IPs for ping/traceroute tests?
SMTP Port 25 outbound open?
What ports are open on VPS?
Do you provide redundant power or UPS details?
Is your network powered by Tier III or Tier IV infrastructure?
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Q : What is the latency from my location to your servers?
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Can I use virtualization inside the VPS (nested virtualization)?
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Can I reinstall OS anytime from the panel?
Do you provide IPMI/KVM access for dedicated servers?
Can I use virtualization inside the VPS (nested virtualization)?
Do you support BGP / Bring Your Own ASN?
Do you provide custom ISO mounting for VPS?
Can I run Kubernetes on your VPS?
Does the VPS auto-reboot after updates?
Do you support Windows VPS?
Can you move my VPS to another node?
Why is my VPS CPU usage capped?
Why does my VPS show high I/O wait time?
Do you provide root access by default?
What type of virtualization do you use (KVM, LXC, etc.)?
Do you allow BGP sessions or announce my own ASN?
Can I get additional IPv4 addresses?
What RAID options do you provide for dedicated servers?
Can I reinstall OS anytime from the panel?
Do you provide IPMI/KVM access for dedicated servers?
Can I use virtualization inside the VPS (nested virtualization)?
What is the actual usable RAM after OS installation?
Are CPU cores dedicated or shared?
Do you throttle CPU usage on VPS?
How do I request a reverse DNS update?
Do you support reverse DNS (PTR records) for IPs?
Do you offer IPv6?
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Do you support reverse DNS (PTR records) for IPs?
Can you provide IPs for ping/traceroute tests?
How do I set MX, SPF, DKIM, DMARC?
Are SMTP/IMAP/POP ports open?
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Why does my WordPress site show database connection errors?
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Is LiteSpeed or Apache installed?
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Do you support PHP 8.2 or 8.3?
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How do I host a Node.js application?

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SMTP Port 25 outbound open?
What is the daily email sending limit?
Why are my emails going to spam?
How do I set MX, SPF, DKIM, DMARC?
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CONTROL PANEL (cPanel) / DATABASE

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How do I generate a CSR for SSL?
How do I restore my email backups?
How do I change PHP version?
How do I check CPU/RAM usage?
Why can’t I install WordPress from Softaculous?
How do I access phpMyAdmin?
How do I create a database?
How do I log in to cPanel?

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SECURITY / DDoS / HARDENING / ABUSE

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Do you allow penetration testing tools?
Can I host adult content?
What is your DMCA policy?
Can I host copyrighted content?
Why did you suspend my VPS?
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How do I secure my VPS after installation?
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Do you offer DDoS protection?

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UPTIME / PERFORMANCE / STATUS

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Do you use NVMe SSD or HDD?
How much disk I/O performance do I get?
Do you overload your nodes?
Is there any maintenance happening right now?
Why is my server slow intermittently?
How do I monitor server uptime?
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BACKUPS / SNAPSHOTS

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Are snapshots stored on the same node?
Can I take snapshots manually?
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Where are backups stored?
How often are backups taken?
Do you take automatic backups?

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MIGRATION

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What information do you need for migration?
Can you migrate my website from another host?

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What is the difference between fair-share CPU vs dedicated CPU?
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SPECIAL USE CASES / AUP

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Do you allow crypto mining on VPS / Dedicated / GPU servers?
Do you allow proxy servers (Squid, 3proxy, etc.)?
Do you allow VPN / Tunneling usage?

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OS ACCESS / REMOTE ACCESS

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Do you provide SSH console in case of SSH failure?
My IP is blocked in my workplace can you help?
How do I connect via RDP?
Do you support Windows VPS?

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ADVANCED NETWORKING

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Do you support BGP / Bring Your Own ASN?
Do you allow BGP sessions or announce my own ASN?
Can I get additional IPv4 addresses?

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MISC / REPEATED BUT IMPORTANT

3

Do you support reverse DNS (PTR records) for IPs?
Can I use virtualization inside the VPS (nested virtualization)?
Can I use virtualization inside the VPS (nested virtualization)?

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NETWORKING / FIREWALL / IP / DNS
How do I set MX, SPF, DKIM, DMARC?

How do I set MX, SPF, DKIM, DMARC?

< 1 min read

Add DNS records in your DNS manager. We provide the required values.

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Updated on December 9, 2025

Can you provide IPs for ping/traceroute tests?Are SMTP/IMAP/POP ports open?

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